Firefox 8 crash, Max OSX 10.6.8

Image previewer add-on.

Firefox 8 crash, Max OSX 10.6.8

Postby sdthomas » Mon Nov 21, 2011 6:12 pm

One of our clients is reporting an issue with Firefox 8 crashing whenever he attempts to upload images to his site.
This is his crash report:

AdapterRendererIDs: 0x22600,0x20400
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:8.0
BuildID: 20111104165243
CrashTime: 1321868574
EMCheckCompatibility: true
Email:
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1321010856
Notes: Renderers: 0x22600,0x20400GL Context? GL Context+
GL Layers? GL Layers+
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 41500
StartupTime: 1321866794
Theme: classic/1.0
Throttleable: 1
URL: --------------- ------- ------------------
Vendor: Mozilla
Version: 8.0
This report also contains technical information about the state of the application
when it crashed.

Any ideas?

Many thanks.
S.Thomas

ps. I've removed the Url info as it contains client info.
sdthomas
 
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Joined: Wed Jan 20, 2010 5:13 am

Re: Firefox 8 crash, Max OSX 10.6.8

Postby support » Wed Nov 23, 2011 7:44 am

We will try to reproduce it.
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Re: Firefox 8 crash, Max OSX 10.6.8

Postby sdthomas » Wed Nov 23, 2011 1:35 pm

I was unable to reproduce using Firefox 8.0 Portable Edition.

The client has reported that it now works.
After the last crash Firefox auto updated with a minor version revision which seems to have fixed the issue.
sdthomas
 
Posts: 14
Joined: Wed Jan 20, 2010 5:13 am

Re: Firefox 8 crash, Max OSX 10.6.8

Postby support » Sun Nov 27, 2011 12:29 pm

Ok, FYI we made tests and it worked.
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