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Some users get invalid credentials

Posted: Mon Sep 08, 2014 10:14 pm
by alexudell
Hi...

we just had a password change for our credentials.
we were running 3.0

I updated the applet.js to include the new credentials.
this worked for some users.

others are still showing "bad credentials" in firefox and "java.io.FileNotFoundException" in Safari

I updated the Libs to 3.2

to no avail.

any suggestions?

thanks!

Alex

Re: Some users get invalid credentials

Posted: Sun Oct 19, 2014 9:39 am
by support
There may be a typo in your JavaScript making it failed in some browsers, double check it.